Returns and Exchanges

If you are not satisfied with your purchase, you can return it for a refund or exchange by filling in the paperwork that arrived with your order and sending it back to us, within 45 days.

Returning items will be at the cost of the customer. Please be sure to ship the package with a carrier that can provide tracking and insurance. We cannot replace packages lost during return shipment if proof of tracking is unavailable.

Original shipping costs will not be refunded.

You can always contact us for any return question at info@adelinegiselle.com.

Contact phone: +254 123 456789